Secure, accurate and professional transcription
We support a wide range of different audio and video transcription services, including Text to Speech, Verbatim and Detailed transcription models, making it easy to select the right service to convert your audio or video files into readable text.
What we do
Serving the public sector
Over 40 years of service to the public sector has made us the perfect language partner for local and national governments.
Compliance
Affordable and accurate transcription services for compliance
Quality & Accuracy
Guaranteed up to 99% accuracy for any file type
Speech to text
Instant speech to text services for affordability and speed
Security
Secure, encrypted 256-bit Audio editing platform
Transcription for Government
AI powered workflow automation
WordSynk makes continuous localisation easier and smarter, automating manual tasks and learning from your preferences. Steadily streamlining the Transcription process to cut out time-consuming admin tasks and unnecessary delays.
- Reduce Admin
- Faster Project Turnaround
Transcription for Government
Highly secure audio editor
Our patented Audio Editor is a giant leap forward for file security – restricting transcribers to a secure interface. It prevents third parties from saving, printing or taking screenshots of confidential documents, giving clients peace of mind that material is in safe hands. Moreover, an innovative auto-delete function means documents are permanently erased after translation.
- 256-bit Encryption
- Secure and Compliant
- ISO27001 – Information Security
Transcription for Government
Security & permissions
Secure two-factor authentication access for extra security. Configure access and define roles for your organisation and self-manage contacts through system admin roles.
- Increased Security
- Customise User & Admin Features
Transcription for Government
Compliance
In heavily regulated industries, there is often the requirement for the perpetuity of verbal communication to ensure compliance standards are met. Our professional transcription service provides a straightforward and cost effective solution for converting raw audio files into written text with speed and accuracy.
For particularly complex cases, we provide the option to assign a specialist linguist to your project. We have found that a level of experience and familiarity with industry jargon and terminology results in a higher degree of quality in our clients’ transcription projects.
- Quality Assured Processes
- ISO9001 – Quality Management Systems
Transcription for Government
Quality & accuracy
WordSynk’s network of transcribers have the skills and experience to guarantee 99% accuracy. With WordSynk you are given the power to add and remove steps from your transcription project workflow to increase accuracy or maximise turnaround speed dependent on your project goals.
- 99% Accuracy
- Bespoke Workflows
Transcription for Government
Artificial Intelligence
WordSynk makes continuous localisation easier and smarter, automating manual tasks and learning from your preferences – saving you time and reducing human interaction. Our speech-to-text software piggy backs on the market’s strongest software solution combined with our expertise in language services.
Combined with stringent linguistic review these hybrid workflows are quickly challenging the highest quality of individual human transcription.
- Instant Results
- Cost Effective
Security
Encrypted audio
Our patented Audio Editor is a giant leap forward for file security – restricting transcribers to a secure interface. It prevents third parties from saving, printing or taking screenshots of confidential documents, giving clients peace of mind that material is in safe hands. Moreover, an innovative auto-delete function means documents are permanently erased after transcription.
Secure two-factor authentication access for extra security. Configure access and define roles for your organisation and self-manage contacts through system admin roles.
Speech to text
For instant support, we provide automated speech to text services, an instant service that carries the lowest price tag. Get a completely automated transcript of audio files returned in seconds via our WordSynk platform.
Instant Results
Artificial Intelligence provides a speedy turnaround
Affordable Service
Cheap, cost-effective solution for tight budgets
Quality Assurance
Innovative quality solutions for transcription
Over 40 years of service to the public sector has made us the perfect language partner for local and national governments.
For all public sector assignments our contractors are registered linguists holding a certification of their language skills and where transcribing into another language, the target language is always their mother tongue.
We work with our clients and employ a dedicated continuous improvement team to establish best working practices and maximise quality. We can create bespoke training courses designed to train our contractors to understand your objectives and help you achieve them.
Over 40 years of working in the language services industry we have seen, worked on and delivered projects from any and all file types. In cases of extreme security even receiving, transcribing and returning physical files for our clients, within a secure physical environment.
Manchester County Court
Even though the booking was made at the last minute the interpreter still arrived 15 minutes early and the service we received was excellent both during the court hearing and afterwards.
Metropolitan Police
Maintaining absolute control over the process of reviewing non-evidential material recovered during the course of an investigation is of equal import as the weight of evidence. Utilising thebigword’s Machine Translation technology gave our team the freedom to focus on building a robust and conclusive investigation.
NHS
When a patient who speaks another language walks through the door, we know we can get an interpreter who speaks one of 257 different languages on the phone in 30 seconds, thanks to thebigword. We can now make substantial savings, without having any negative impact on a quality patient experience, and receive a more flexible service.
Royal Preston Hospital
Since we started using thebigword, it has become far easier to book an interpreter. We used to dread making bookings sometimes, but the superb team and expertise ensures everything is easy to organise.
Security
Security for Government
Fast access to affordable and reliable language support services for government
Security
Our WordSynk System is one of the most secure on the market. Hosted on Microsoft Azure Cloud Systems, it is one of the most secure cloud-based solutions available, with 256-bit encryption.
Microsoft Azure
For clients who require additional layers of security for their own compliance we are able to offer local and remote data storage through Microsoft’s Azure server network.
ISO Compliant
We hold the ISO27001 for Information Security, demonstrating our commitment to providing excellent service to our clients. Including excellence in how we handle their data.
Compliance
Many of our clients have made commitments to Green and Carbon Neutral pledges, a commitment we admire and have strived to help our clients attain. That is why thebigword is 100% carbon neutral, so our clients can be sure that we are doing our part as a supplier.
Get in touch
Please contact our Sales Team for any further information regarding our services and to discuss how they can benefit you. We monitor our enquiries inbox regularly and will respond to all requests as we are able to.
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